Privacy Policy
How Auto Spare Parts Direct collects, uses and protects your personal data.
Who We Are
Last updated: October 17, 2026
Auto Spare Parts Direct (“we”, “us”) operates autosparepartsdirect.com and is the controller of the personal data described here. This policy explains what we collect, why, and the choices you have. For privacy requests, Contact our parts team.
Information We Collect
- Order details: name, billing and shipping address, email, phone number, order history
- Vehicle details: VIN, make, model, year and part numbers you give us for fitment
- Payment information: processed by our payment providers; we do not store full card numbers
- Messages: information you send when you contact us
- Technical data: IP address, device and browser type, pages viewed, referring site, and cookie identifiers
How We Use Your Information
- To process, ship and support your orders, including customs documentation
- To confirm fitment and respond to your questions
- To prevent fraud and keep the Site secure
- To meet legal, tax and accounting obligations
- To improve the Site and, where permitted or with your consent, to send marketing emails you can opt out of at any time
Legal Bases (EEA and UK)
Where GDPR or UK GDPR applies, we rely on contract (to fulfil your order), legal obligation, legitimate interests (security, fraud prevention, service improvement) and consent (marketing and non-essential cookies, which you may withdraw at any time).
Who We Share Data With
We share data only as needed with: payment processors, shipping carriers and customs authorities, hosting and email providers, analytics providers and professional advisers, and where required by law. These providers may only use your data to provide services to us. We do not sell your personal information.
International Transfers
We ship worldwide, so your data may be processed in countries outside your own, including countries with different data protection laws. Where required, we use safeguards such as standard contractual clauses.
Cookies
We use essential cookies to run the shopping cart and checkout, and may use analytics and marketing cookies. You can control cookies in your browser settings and, where offered, through our cookie banner. Blocking essential cookies may stop checkout from working.
Data Retention
We keep order and tax records for as long as the law requires, and other data only as long as needed for the purposes above. We then delete or anonymize it.
Your Rights
Depending on where you live (including the EEA, UK, California and other regions), you may have the right to access, correct, delete or export your data, to object to or restrict processing, to withdraw consent, and to opt out of the sale or sharing of personal information (we do not sell it). To exercise a right, Contact our parts team. We may need to verify your identity. You may also complain to your local data protection authority.
Security
We use reasonable technical and organizational measures to protect your data, including encrypted connections. No system is completely secure, so we cannot guarantee absolute security.
Children
The Site is not directed to children under 16 and we do not knowingly collect their data.
Changes to This Policy
We may update this policy. The latest version, with its “last updated” date, is always on this page.